Frequently Asked Questions

FAQs

Frequently Asked Questions that might just help you get what you need

What solutions does Intellifold offer?

Solutions can be developed for any process use case as long as there is time stamped event data captured. Better use cases involve more complex processes, with higher volumes of transactions and events. Potential use cases include below.

What services does Intellifold offer?

We provide the following services:

(1) Sofware implementation and solution development and integration services
(2) Consultancy services to help organisations become more data driven. This can include data strategy, data governance, and data solutioning
(3) Consultancy services to help uplift business processes, leveraging our software. These are often used as MVPs with our clients.
(4) Managed services to provide the best ongoing use of our solutions. This includes technical support, change requests, training, and improvement support.

What is involved in a typical implementation?

Discover & Assess:
Understand your unique processes, compliance needs, and goals. Tailored roadmap creation for maximum value.
Implement & Deliver:
Integrate with ERP, CRM, and workflow systems to deliver real-time insights. Solution design, development, and validation to meet your needs.
Support & Improve:
Ongoing monitoring, updates, training, and consultancy services to optimise your processes and achieve sustainable results.

How long does a solution implementation project take?

While our projects are different and complexity varies, we currently offer a 90-day program which includes the following:

(1) Solution and roadmap development: A custom plan and solutions designed to meet your compliance and efficiency goals
(2) Implementation & integration: Expert-led deployment and seamless integration with your existing systems
(3) Training & Enablement: Comprehensive, hands-on training to empower your team
(4) Dedicated Support Services: Proactive monitoring, consultancy, and updates for sustainable success

What makes Intellifold different?

We believe the combination of consultancy and technical solutions make the difference. Having worked on both sides we know what makes a successful implementation.

(1) Unique Tailored Solutions: Custom roadmap, targeted solution, and the support to meet your compliance, efficiency, and automation goals.
(2) Actionable Insights, Not Just Data: Go beyond dashboards with real-time root-cause analysis and predictive insights that drive action.
(3) Seamless Integration: Compatible with your ERP, CRM, workflow systems for real-time insights. Our security measures protect data at every stage.
(4) High-Performance & Flexible Technology: Versatile and high-performance analytics with in-platform and database-query execution, including machine learning.
(5) End-to-end Service: An integrated solution, covering the software, client-specific solution, training, and to support to realize process improvements.
(6) Long-Term Partnership: Hands-on training, consultancy, and ongoing support to drive sustainable improvements and empower your team.

Where does my data go?

Our own hosting services are available anywhere where Microsoft Azure provides hosting services. This covers most regions and larger countries. We also provide hosting in client cloud infrastructure. This can provide additional comfort your data is secure.

What levels of security does Intellifold offer?

Intellifold is SOC2 compliant which means our security standards and processes have been audited by an external auditor. We recommend visiting our Trust Center which shows all implemented security controls and live monitoring.